Salesforce Business Analyst

Reference Number: EB/SS-23814
Location: Chicago, IL



  • Elicit business requirements, facilitate consensus and develop detailed functional specifications in the form of user stories with testable acceptance criteria
  • Create test plans, run initial tests and provide quality assurance feedback to the development team
  • Ensure that prioritized user stories are fully documented and approved by stakeholders in advance of backlog planning meetings
  • Ensure business requirements are clearly understood by the development team
  • Effectively document production business processes, data flows and system integrations
  • Conduct end-user training on new features, changes and enhancements as required.



  • Prior experience eliciting requirements for Salesforce development projects
  • 2+ years of experience as a software business analyst in an Agile team environment
  • Detail-oriented and analytical with excellent oral and written communication skills
  • Proficiency with process diagramming software such as Microsoft Visio or similar
  • Work experience at a technology reseller or professional services firm preferred

Other Info

  • Privately held
  • Great work life balance
  • Founded in 2007
  • HQ in Chicago, IL
  • Academically diverse staff
  • Over 300 employees
  • Over $330m in revenue