Sr. Business Analyst

Reference Number: EB/SS-23476
Location: Charlotte, NC

My client is a leading provider of food, facilities, and uniform services. They are growing and expanding and now looking for a Sr. Business Analyst for their Charlotte, NC office.



  • Minimum 2 years of hands-on CMMS database management and support experience
  • Experience extracting and working with SQL and/or ServiceNow data/Databases
  • Experience working with Oracle database technologies
  • Experience working with database management tools
  • Experience developing reports using multiple report writing tools
  • Experience with software applications used with multiple hardware platforms, including PCs, tablets and mobile phones.
  • Degree in Information Systems, Computer Science or a similar discipline



  • Provide users with an accurate database of assets, work order, parts
  • Responsible for the overall business and field support of ServiceNow
  • Works closely with team members in FBS, IT, Field Engineers, Sales, and Finance
  • creating data extracts, filters, system imports and exports which can be used to appropriately analyze the root cause, scope, and potential resolutions
  • Resolve inconsistencies of data issues
  • Create database views, dashboards, and reports


Other Info:

  • 10,000+ Employees
  • 15 Billion in Revenue
  • 100 + locations, Headquartered in Philadelphia, PA
  • Founded in 1936
  • Very collaborative, team-oriented work environment
  • Publicly held
  • Recognized as one of the World’s Most Admired Companies by FORTUNE
  • Recognized as an employer of choice by the Human Rights Campaign